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"All companies know that the basis for evolution is to carry out a process of Digital Transformation," explains Michael Powell, Expert Software Product Management at Kyocera Document Solutions Europe. "Although it is important to know that Digital Transformation is more than just about moving towards digitalisation, it is rather a slow process of transition rather than jumping in at the deep end with swathes of automated processes and digitised documentation right from the off".
“To carry out this process, the first step has to be a change in business culture. From there, we must assume that the transformation is a combination of new technological tools, which in turn make companies rethink their workflows and processes. Throughout this all, the people of any organisation are the foundation. It is fundamental that businesses understand that the employee is the driver of the Digital Transformation from within the company itself” explains Powell.
The first step of the process is to understand and embrace new technologies. Digital Transformation is the way in which new technology can be deployed in order to change the way that businesses operate and add value to organisations. According to Kyocera’s Business Digitalisation in Europe Outlook 2019, this transition may already be underway given that 63% of organisations surveyed in the study have already digitised more than half of their documentation.
However, the report also reveals that a striking 11% of businesses are entirely unfamiliar with digital solutions. Despite the fact that these solutions are on the market, many firms are unaware as to what they have to offer their organisation. Learning about how they can provide an advantage is essential in Digital Transformation.
The next step is focus on processes. Kyocera’s survey that for every 10 departments in an organisation, only two have automated the majority of their tasks. This proves that the Digital Transformation journey for most firms is still a work in progress. However, there are reasons to be optimistic as seven out of 10 have automated at least some high priority tasks, leaving just one in 10 departments as having failed to automate at least 25% of their tasks.
What this does reflect though is that businesses need help in taking the next step on their path towards Digital Transformation. With 45% of businesses currently automating high priority tasks and planning to automate low priority tasks in the future, they will be looking for the tools and methods to enable them to implement such plans to streamline processes and optimise their tasks.
Finally, it is vital to understand that people are at the core of Digital Transformation. All companies constantly aim to improve efficiency and make their processes ever more intelligent. Nonetheless, this is only possible due to the people who carry out a Digital Transformation strategy, and for this to be successful they must be well-informed and given the right tools. In fact, 28% of businesses express a concern about user resistance posing a threat to the transition, representing a major obstacle.
"Digital transformation is not just about technology, but about rethinking how a process can be made more agile and automated. All this is done by people with the aim of improving the quality of our workforces," says Powell.
About Kyocera Document Solutions Europe
Kyocera Document Solutions Europe is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimise and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organisations put knowledge to work to drive change.
Kyocera Document Solutions Inc. is a core company of Kyocera Corporation, a leading supplier of semiconductor packages, industrial and automotive components, electronic devices, solar power generating systems and mobile phones. During the year ended March 31, 2019, Kyocera Corporation’s consolidated sales revenue totalled 1.62 trillion yen (approx. US$14.6 billion). Kyocera appears on the “Derwent Top 100 Global Innovators 2018-19” list by Clarivate Analytics and is ranked #655 on Forbes magazine’s 2019 “Global 2000” list of the world’s largest publicly traded companies.